Returns and Complaints

Email us at contact@mammania.pl

 

DELIVERY SERVICES

If you are unsatisfied with you purchase and would like to do a return please

email contact@mammania.pl to receive a return number and instructions on sending your

purchase back within 30 days of receiving your item(s).

Package must have original purchase receipt. Buyer will bear shipping costs. Once unused

item(s) are received and inspected, refund will be issued. Please allow 7-10 business days

for return funds to appear.

 

FAULTY ITEMS

All our products are handmade in Poland. MAMMANIA Bags come with a 1 year warranty.

We take great pride in designing and creating high quality products that are constructed with

both style and function in mind. However if you receive a bag damaged please

email contact@mamania.pl, you’re within your legal rights to return it. In this case, we’ll

refund you the price you paid for the item within 14 days. Should you receive damaged,

defective, or the wrong item(s), please return the merchandise within 30 days from the

shipped date to our address:

MAMMANIA ul. Wilcza 8/14 00-532 Warsaw, Poland.

After its recognition, the damaged Good will be repaired or replaced by another, and if it is

impossible (for example, due to lack of Good on stock), the Online Shop will reimburse the

Client with the equivalent price of the Good.

We recommend that overseas customers send their parcels via a registered trackable service

and get a proof of receipt.